PayPal Payments on TradeAv
TradeAv allows sellers to accept payments through PayPal in addition to Stripe card payments. PayPal is optional but recommended for buyers who prefer using their PayPal balance.
How to Enable PayPal
- Log in to your TradeAv account.
- Go to My Account → Listing Preferences → Payment.
- Tick the box: Accept PayPal.
- Enter your PayPal email address in the PayPal Email field.
- Click Save.
Your buyers will now see PayPal as a payment option at checkout.
Where Your PayPal Payments Go
When a buyer pays with PayPal, the funds go directly into your PayPal balance. TradeAv does not hold or handle PayPal funds.
Do PayPal Transfers to Your Bank Cost a Fee?
No. PayPal does not charge any fee for a standard bank transfer.
When withdrawing your money, you will see two options:
- Standard Transfer – Free
Money arrives in 1–3 business days.
This option has no fees. - Instant Transfer – Fee applies
Money arrives within minutes.
PayPal charges a small fee (usually about 1%).
If you were charged a fee previously, it was because you chose the Instant Transfer option. Choosing Standard Transfer will always be free.
PayPal Transaction Fees (What PayPal Charges When a Buyer Pays You)
PayPal charges a fee each time a buyer sends you a payment. This fee is deducted automatically before the money reaches your PayPal balance.
Australian PayPal transaction fees:
- 2.6% + 30¢ for domestic payments
- 3.6% + fixed fee for international payments
These transaction fees are separate from withdrawal fees and apply to all PayPal sellers in Australia.
Payment Methods PayPal Accepts
Buyers can pay you through PayPal using:
- Their PayPal balance
- Linked bank account
- Visa / Mastercard / American Express (via PayPal)
- Debit cards
- PayPal Pay in 4 (if eligible)
PayPal payment method info: https://www.paypal.com/au/webapps/mpp/paypal-me
Refunds Through PayPal
Yes. You can issue refunds via your PayPal account.
- Full refunds
- Partial refunds
Refunds go back to the buyer’s original PayPal or card source and take 3–10 business days.
To issue a refund: PayPal → Activity → Choose Transaction → Issue Refund
PayPal Buyer & Seller Protection
PayPal provides protection for both buyers and sellers when certain requirements are met.
Buyer Protection Covers:
- Items not received
- Items significantly different from the description
Seller Protection Covers:
- Unauthorised transactions
- Chargebacks (with tracking & proof of delivery)
- Shipments sent to the PayPal-verified address
For more information, see:
- PayPal Safety & Security Overview (Australia) – Easy to read general explanation
- PayPal Buyer Protection Legal Policy (Australia) – Full legal terms and conditions
Why PayPal Needs Your Details
PayPal is a regulated financial service. By law, they must verify who is sending and receiving money. This prevents:
- Fraud
- Money laundering
- Identity theft
- Stolen card transactions
- Illegal payments
PayPal may ask for:
- Full legal name
- Date of birth
- Residential address
- Phone number
- Bank account details
- Photo ID (Driver Licence or Passport)
This identity process is called KYC (Know Your Customer) and applies to all financial services.
You must complete PayPal verification to receive payments without delays.
Need Help?
- TradeAv Support: Contact Page or admin@tradeav.com
- PayPal Australia Support: https://www.paypal.com/au/smarthelp/home
